Field Service · FSM + CMMS

Requests, work orders, QR assets, and maintenance on one page.

PureField Field Service connects requests to work orders, field work to reports, and devices to QR history. Photos, signatures, and PDFs close on the same record. Maintenance reminders are date- and rule-based; there is no machine-learning promise.

Demo

  • Work-order calendar
  • Service report (photo/signature)
  • QR device card

There is no predictive-maintenance or machine-learning promise. Mobile is a technician field surface, not a full admin panel. Location tracking is optional and opens in a demo when needed.

Requests and work orders

Internal and external requests become work orders with technician planning and checklists.

  1. 01

    Request

    The service request becomes a standard record.

  2. 02

    Work order

    Technician and checklist are planned.

  3. 03

    Close

    Report, photos, signature, and PDF stay on one record.

Technician routing

A rule-based score proposes assignment; dispatch is approved. No ML promise.

Copilot

Asks and proposes on the open work order with approval.

How does a work order close?+

The field report, photos, signature, and PDF close on the same record. A verbal handoff is not enough.

What is a QR device for?+

It opens the device card, service history, and maintenance record in the field. Asset maintenance lives on the Field Service page.

Is mobile a full panel?+

No. It is a technician field surface, not a full admin panel.

How do you plan maintenance?+

Date- and rule-based reminders. No predictive maintenance or machine-learning claim. Location tracking is optional and opens on a plan.

The same platform includes the customer card, document store (DMS), regions, support tickets, and billing. Projects can open when needed and are not a separate mega-menu product. Copilot proposes on the agent surfaces that are enabled.

See field work orders in a demo.

Clarify the calendar, report, and QR device card together.