What are AI agents?
An AI agent proposes in record or queue context and can move work forward after approval. In PureField, agents are not a standalone chatbot product; they sit inside CRM, service, and ERP workflows. The site guide PureAgent cannot access panel records; Copilot runs in the signed-in panel.
Evidence
What they do / do not do
Do: Copilot questions, site enrichment, ICP, lead discovery, email drafts (send approved), sales simulation, call summaries, rule-based technician routing.
Do not: autonomous deal close, unattended dispatch, predictive maintenance, ML scoring models, a public voice-agent surface.
Credits
30 free credits each month. 100 credits = 50 USD. 1 credit = 1 successful AI operation. Agent surfaces depend on plan and feature enablement.
Related links
Frequently asked questions
Short answers that can also work well for search and answer-engine retrieval.
What is Copilot?
Copilot runs in the signed-in panel with your account data; it proposes writes, and you approve them.
How is it different from the site bot?
PureAgent explains the product on the site and routes you to a demo. It cannot access panel records.