Solution
Open the field record on mobile and keep it synced with the web panel.
Technicians run work orders and reports; customers reach device history via QR; records stay in sync.
Technician app
Work orders, reports, photos, and signatures complete in the field.
Customer QR
Device history, documents, and service reports open via QR.
Portals
External surfaces such as report rating and sales rooms are supported.
- 01
Assignment
The work order reaches the technician.
- 02
Field
Visit, evidence, and report progress on mobile.
- 03
Sync
The web panel sees the same record immediately.
FAQ
Is mobile a full panel?+−
No. Mobile is a limited field surface via permission presets; it is not the full web panel.