Solution
Manage field service from request to report in one flow.
Internal/external requests, work-order planning, technician assignment, and service reports stay on one operations layer.
Requests and work orders
Capture requests, link work orders, and keep assignment visible.
Routing support
Technician scoring suggestions appear on requests; assignment confirms.
Service reports
Close field work with photos, signatures, and PDF on the same record.
Location tracking
Engineer location visibility can open with a tenant flag when needed.
- 01
Request arrives
Internal or external request enters the operations queue.
- 02
Work order and field
Technician is assigned, visit runs, report is created.
- 03
Close-out
PDF, email, and customer rating portal close the record.
FAQ
Does field service work with the mobile app?+−
Yes. Technicians run work orders and reports on mobile while staying on the same web-panel record.